About Trade in

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Level 1

4 points

About Trade in

I bought the iPhone 14 Pro Max as 
a condition of returning the 
iPhone 13 Pro.
And on September 16th 
I got a new phone.
Then will you send me a box package 
to send the old phone to??

iPhone 13 Pro, iOS 16

Posted on Sep 20, 2022 12:33 PM

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Answer 1

Top-ranking reply

babowa

Level 9

78,550 points

Sep 20, 2022 01:40 PM in response to jihyoun

we are other users here, but here you go:

Apple Trade In - Apple

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Answer 2

deggie

Level 10

167,489 points

Sep 20, 2022 01:38 PM in response to jihyoun

If you traded in your 13 during the purchase process you should receive a box automatically, give it a couple of more days and if it doesn't show up call Apple.

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About Trade in

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