Beats Fit Pro case charging issue

I have a USB-C cable that i already use to charge my wireless controller for the Nintendo Switch. Can i use this cable to charge my Beats Fit Pro case? I plugged it into the case but it isn’t charging. It’s a USB-C to regular USB cord.


i don’t want to buy a charging brick with a USB-C input to use with the tiny usb-c to usb-c cord provided by Beats, just for this one device.


i just bought these beats refurbished from Best Buy so I’m not sure if it is an issue with the case. Or the cord.

Posted on Sep 19, 2022 06:00 PM

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1 reply

Sep 23, 2022 04:21 PM in response to allmet99

Hey there, and welcome to Apple Support Communities allmet99,


We can certainly understand your concern and see you came to us from the article Charge your Beats Fit Pro.


To answer your question, you will need to use the USB-C cable that's included with your Beats Fit Pro. Check out these steps on how to charge your device.


" Charge your Beats Fit Pro

Your earbuds each provide up to six hours of playback with Active Noise Cancellation turned on, and up to seven hours of playback with Active Noise Cancellation turned off.1 With the charging case, you can get up to 24 hours of playback.2 And with Fast Fuel, you can get up to one hour of playback after you charge for five minutes.3 To keep your Beats Fit Pro charged, put them in the charging case when you're not using them.

When the charging case is less than 40% charged, the LED on the front turns red. If the LED blinks red, you might need to reset your earphones.

When you need to charge both the earbuds and the charging case:

  1. Place the earbuds in the charging case.
  2. Connect the charging case to a power source with the USB-C cable that's included with your Beats Fit Pro.

Diagram of USB-C cable plugging into back side of case.

You can also charge the case without the earbuds. "


For additional information, check out this link: Charge your Beats Fit Pro - Apple Support


Kindest regards!

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Beats Fit Pro case charging issue

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