You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t pair my Apple Watch and I bought it used and tried to contact previous owner but no contact what can I do

I bought my Apple Watch second hand it won’t pair with my phone tried to contact previous owner and I had no luck what can I do


Apple Watch Series 7

Posted on Sep 18, 2022 1:45 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2022 1:53 PM

The person that you bought/got this watch from needs to follow all the steps on this page;

Remove the Activation Lock so that the buyer can use it.

If they can't or won't then get your money back or recycle the watch and mark it down as a bad experience.

Neither the users on this forum or Apple can help you,only the original owner can help you.

1 reply
Question marked as Top-ranking reply

Sep 18, 2022 1:53 PM in response to candi112

The person that you bought/got this watch from needs to follow all the steps on this page;

Remove the Activation Lock so that the buyer can use it.

If they can't or won't then get your money back or recycle the watch and mark it down as a bad experience.

Neither the users on this forum or Apple can help you,only the original owner can help you.

I can’t pair my Apple Watch and I bought it used and tried to contact previous owner but no contact what can I do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.