iOS 16 problems

Question

Level 1

4 points

iOS 16 problems

Hi

So I got an iPhone 14 Pro, so I passed on my iphone 8 to my father in law. The 8 was factory reset. He has an SE 2nd gen. On trying to do the data transfer side by side, the 8 wants to update to iOS 16, it will not allow me the option of doing this later, so I have no choice but to try and do it. Problem is it gets stuck at ‘Preparing Update’ but none of the online solutions will work for me as it isn’t yet a working phone. This is having my life. What can I do please?

thank you

Gary

iPhone 8

Posted on Sep 18, 2022 7:20 AM

Reply

Answer 1

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Sep 18, 2022 7:27 AM in response to Gary3306

I would try to perform this procedure on your 8:--> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support.

When done, that iPhone is as if it were brand new. Your father in law, can use his own Apple ID & password, then start from scratch.

Regards

Giulio

Reply

Answer 2

Gary3306 Author

Level 1

4 points

Sep 18, 2022 12:33 PM in response to ProustGiulio

Finally got it done. I actually set the phone up as a totally new phone, then did the update. It worked. Phone now at iOS 16 and wiped back to factory settings.

I’ll have another go with the data transfer tomorrow

Thanks for the replies 👍

Reply