iOS 16 Update Missing All iMessages!

Hello Rich021,

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with missing messages on your wife's iPhone. Does she use Messages in iCloud? If so, try the steps here to see if they resolve the issue: Use Messages in iCloud - Apple Support

"If you turn off Messages in iCloud on an iPhone, iPad, or iPod touch, your message history will be included in iCloud Backup. If you set up an Apple Watch for a family member, Messages in iCloud is the only way to back up messages."

We hope this helps.

Cheers!

Thanks for the reply Rich021.

The quick answer to your question about downloading an iCloud backup to work through a Mac: No, you would have to restore that iCloud backup directly to the device.

If you need further help, or have additional questions, feel free to reach out to our support teams directly. You can reach them here:

Apple Support

You can also find our phone number for your region at this link:

Contact Apple for support and service - Apple Support

Take care.

I also lost a lot of my text messages in the transfer. I do not use iCloud. I first did a phone to phone transfer and they were no there. Then I did an iTunes restore and they were still not there despite knowing for a fact they’re on my other phone. I received an alert (I should have screen shot it) basically saying there were issue with messages and to update to IOS 16. I did and they all returned. However 4 days later they and many more are gone again! This is super frustrating. I don’t have iCloud backup. I have “forever” turned on. They are not in my deleted messages. And I’ve tried the turn off/on just about everything. This has to be an iOS 16 issue. Please fix this Apple!!!

As an add on to my last message: I specifically searched for messages that weren’t showing up but should be there and they show up in the search. Then random conversations would also start showing up again too.