Software update problem 15.7

As you have posted to a user to user tech support site, I will assume you have a tech support question for us. If this is the case, please read through the user tip below, then post back with relevant information.

Writing an Effective question

Assuming you have a compatible device, see: Update your iPhone, iPad, or iPod touch - Apple Support

And: If your iPhone, iPad, or iPod touch won't update - Apple Support

If the above Apple articles do not help, please post back with relevant information.