Hi turtlturtlturtl,
Can you tell us the model of your device and which version of iOS you’re currently running?
Identify your iPhone model
Find the software version on your iPhone, iPad, or iPod
Having this information can help us with possible next steps towards finding a solution.
In the meantime, have you tried restarting your device to see if that has a positive impact on the issue that you’re experiencing? If not, please try that step and let us know how it goes.
Restart your iPhone
While a restart can seem unimportant, it can actually resolve many minor issues with the device.
Thanks for using the Apple Support Communities.
Cheers!