I don’t believe my phone has been exposed to liquid. Why can’t I charge it?

I can’t charge my phone because of liquid detected.

iPhone 12, iOS 15

Posted on Sep 15, 2022 05:15 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2022 05:17 PM

This message can appear if the port on the iPhone is clogged with dust or lint or the port itself has a problem.


Very carefully clean the area around the port and inside the port itself.


Power off the phone, wait a minute and restart


If you are still having difficulty, time to head to the Apple Store or authorized Apple Service shop.

1 reply
Question marked as Top-ranking reply

Sep 15, 2022 05:17 PM in response to Bjorcky

This message can appear if the port on the iPhone is clogged with dust or lint or the port itself has a problem.


Very carefully clean the area around the port and inside the port itself.


Power off the phone, wait a minute and restart


If you are still having difficulty, time to head to the Apple Store or authorized Apple Service shop.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I don’t believe my phone has been exposed to liquid. Why can’t I charge it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.