cannot access apple news

I have purchased the apple one subscription but am still only able to access the free apple news sources on either iphone or ipad. I am asked if I want a free trial whenever I try to access other sources. I have tried updating, log in/out, restarting etc.

iPhone X

Posted on Sep 15, 2022 09:42 AM

Reply
1 reply

Sep 19, 2022 12:04 PM in response to punkybrewster1

Hello punkybrewster1,



Thanks for choosing the Apple Support Communities. If you're unable to access all of your content after subscribing to Apple One, let's try following these steps to ensure it was set up correctly.


Bundle Apple subscriptions with Apple One - Apple Support


"How to get Apple One

  1. On your iPhone, iPad, or iPod touch, go to Settings, tap your name, then tap Subscriptions.
  2. Tap Apple One.
  3. Choose a plan.
  4. If you already subscribe to Apple Music, Apple News+, Apple Arcade, or Apple TV+, you don't need to cancel those subscriptions. They will automatically be canceled when you're billed for Apple One.

 


If you don't see the offer on your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch, then go to Settings and look for the offer again.

You can also subscribe to Apple One on your Mac. Go to System Preferences > Apple ID > Media & Purchases. Next to Subscriptions, click Manage. If you don't see the offer, you might need to update your Mac to the latest version of macOS.


What's included with Apple One

Apple One includes a free 1-month trial for services that you don’t already have. After your free trial, services that you previously subscribed to are automatically included in Apple One. If you recently canceled a service, you might not be eligible for the free trial. Your plan automatically renews after the trial.

See prices.

Individual

  • Apple Music
  • Apple TV+
  • Apple Arcade
  • iCloud+ with 50GB of storage

Apple Music can't be shared with family using this plan. You can always share Apple TV+, iCloud+, and Apple Arcade with family.

Family

  • Apple Music
  • Apple TV+
  • Apple Arcade
  • iCloud+ with 200GB of storage

Share them all with up to five other family members.

Premier

  • Apple Music
  • Apple TV+
  • Apple Arcade
  • Apple News+ (if available in your region)
  • Apple Fitness+ (if available in your region)
  • iCloud+ with 2TB of storage

Share them all with up to five other family members.

See if Apple One is available in your country or region.


If you already have an iCloud storage plan or other subscriptions



We hope this helps.



Cheers!




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cannot access apple news

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.