Can't send SMS on my iPhone 13 Pro iso 16

Unfortunately you’ll likely need to contact your carrier on this one as all SMS/MMS functionality on your phone is actually their application.

Fully understand that it might be related to your recent update, but regardless THEIR Apps needs to run in the NEW iOS.

Have you tried a full power-off / restart cycle ?

You MIGHT ALSO try resetting your network settings, but be aware that doing so WILL require that you re-enter ALL of your “remembered” WiFi networks and passwords.

Sorry you had to deal with your carrier; that’s generally the often-frustrating “suggested option of last resort.”

I guess a reset network settings is “next” so get your critical passwords dusted-off - ESPECIALLY for your WiFi - and ready to re-enter and then head to:

Settings -> General -> Transfer or Reset -> Reset -> Reset Network Settings

Well … that’s unfortunate but thanks for the follow-up.

Just one more example of why I always “delay” installation of MAJOR updates.

No so much because of Apple’s own occasional “glitches” …

… but MOSTLY to allow time for all the 3rd Party app developers (which includes the carriers) to get THEIR OWN apps sorted-out.

Jesper_DK wrote:

Thanks for your reply, Yes I have been in contact wiht my carrier, and the reply from them was contact Apple, I tryed everything except from the Network reset.

Call your carrier back. Ask them to turn of SMS on your phone. While they're doing that, turn your phone off. Once they've turned it off and refreshed on their end, have them turn it back on. Once that's done, turn your phone back on and reset your network settings. The only passwords you lose are your WiFi passwords.

If that doesn't work, politely but firmly ask for your call to be escalated. Even if you select the option for "tech support" in the automated system, the first people you get will be customer service agents with a little bit of extra training and book of scripts (I used to train those people for Verizon). They do their best but sometimes, you need more.

Only your carrier can fix an SMS issue.

Re: “… Only your carrier can fix an SMS issue …”

TY for the reinforcement.

Chattanoogan wrote:

Re: “… Only your carrier can fix an SMS issue …”

TY for the reinforcement.

Teamwork.....