hello I reseted my phone and it is stuck on the country and region screen won't move pass it

hello I reseted my phone and it is stuck on the country and region screen won't move pass it

Posted on Sep 14, 2022 09:47 PM

Reply
1 reply

Sep 14, 2022 10:10 PM in response to seania445

seania445 Said:

"hello I reseted my phone and it is stuck on the country and region screen won't move pass it"

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Location Restrictions:

If you've changed locations, you need to zero-out your balance. Services are only usable in the country/region in which they were purchased. So, if you need to recover something of vital importance, then you'd have to travel back to the UK.  Why the restrictions? It all has to do with licensing.


So,..


To Zero Out the Balance:

Purchase something that is more than what is in your account. Or, contact an Apple Rep over-the-phone, requesting assistance. So, either go back to the UK to recover these, or let it be. Once all is zeroed-out, then change your location to Ireland.

Apple Support Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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hello I reseted my phone and it is stuck on the country and region screen won't move pass it

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