messages not deleting from iphone after deleting from computer.

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91 points

messages not deleting from iphone after deleting from computer.

Since updating to ios 16, when I delete a message on my computer, it doesn't always delete on my iphone. I have toggled all the "messages on the cloud" settings on all devices and synced all devices. But when a new message comes in and I delete it on my computer, it deletes from my ipad, but stays on my phone.

iPhone 13 Pro

Posted on Sep 14, 2022 6:31 PM

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Answer 1

Sep 18, 2022 2:34 PM in response to explorz

Hi explorz,

Thanks for coming to Apple Support Communities for help today.

It sounds like you have tried most of the troubleshooting we'd advise. We'd next suggest a couple of steps to test and see if the issue resolves itself.

Restart the iPhone.
Connect to a different network or cellular data with your iPhone.

If the issue remains, we'd suggest a deeper dive with Apple Support.

Have a fantastic day!

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Answer 2

explorz Author

Level 1

91 points

Sep 18, 2022 2:48 PM in response to MichaelB2019

Well, that is of no help whatsoever.

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messages not deleting from iphone after deleting from computer.

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