So yesterday I updated my XS to iOS 16 and the screen won't function at first I thought it was the screen but when I downgrade to iOS 15.7 the screen works pretty fine, I noticed that whoever replaced his screen is facing the same problem.
iPhone XS
Hi Sharokin,
Thanks for using Apple Support Communities . We understand your iPhone display is not responding as expected when updated to iOS 16. We certainly understand how important it is that your device be issue free, and we're happy to help.
We recommend working through the steps to below as they can help resolve unexpected display issues like you're describing.
1. Restart your iPhone.
2. Make sure that your screen is clean and free of any debris or water.
3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable or charger.
4. Remove any cases or screen protectors.
See more about those steps here: If the screen isn't working on your iPhone or iPad - Apple Support
If the issue persist after those steps, reach out here: Contact - Official Apple Support
Thanks.
Hi Sharokin,
Thanks for using Apple Support Communities . We understand your iPhone display is not responding as expected when updated to iOS 16. We certainly understand how important it is that your device be issue free, and we're happy to help.
We recommend working through the steps to below as they can help resolve unexpected display issues like you're describing.
1. Restart your iPhone.
2. Make sure that your screen is clean and free of any debris or water.
3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable or charger.
4. Remove any cases or screen protectors.
See more about those steps here: If the screen isn't working on your iPhone or iPad - Apple Support
If the issue persist after those steps, reach out here: Contact - Official Apple Support
Thanks.
Hello sharokin,
We appreciate you giving those steps a try. If that didn't help, please reach out to Apple Support to investigate this issue further. You can reach out to them using this link: Apple Support
We hope this information is useful. Kind regards.
I did all that but I think that it’s A software problem
Touch screen not working on iOS 16
