Macbook air broken screen

I bought a Macbook air 1.5 years ago at costco and the screen is messed up. is it covered by either costco or apple?

Posted on Sep 14, 2022 04:38 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2022 04:55 PM

MichaelTammy Said:

"Macbook air broken screen: I bought a Macbook air 1.5 years ago at costco and the screen is messed up. is it covered by either costco or apple?"

-------


Repairing a cracked Mac Screen:


Apple Officer this Service: Apple Display Service & Repair - Apple Support


So, do you have AppleCare? If you have AppleCare, then it might be covered. If not, you'd likely have to purchase a new screen. A screen would likely cost just as much as a computer (maybe not a Mac). So, to recover data, use an external monitor, and connect it. As for Costco, you'd have to go through them.

1 reply
Question marked as Top-ranking reply

Sep 14, 2022 04:55 PM in response to MichaelTammy

MichaelTammy Said:

"Macbook air broken screen: I bought a Macbook air 1.5 years ago at costco and the screen is messed up. is it covered by either costco or apple?"

-------


Repairing a cracked Mac Screen:


Apple Officer this Service: Apple Display Service & Repair - Apple Support


So, do you have AppleCare? If you have AppleCare, then it might be covered. If not, you'd likely have to purchase a new screen. A screen would likely cost just as much as a computer (maybe not a Mac). So, to recover data, use an external monitor, and connect it. As for Costco, you'd have to go through them.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook air broken screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.