How do I get blue dots to show up on unread email?

I have three email accounts. In one of them, blue dots do not show up to indicate unread mail. It used to, but stopped a few months ago. How do I get those blue dots back on unread mail so I don't miss it?

MacBook Air

Posted on Sep 12, 2022 01:08 PM

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Question marked as Top-ranking reply

Posted on Sep 12, 2022 02:49 PM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


1 reply
Question marked as Top-ranking reply

Sep 12, 2022 02:49 PM in response to Applehbm5518

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


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How do I get blue dots to show up on unread email?

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