My beats studio buds say not your beats then when I try to connect it tells me to hold the button for five seconds and when I hold the button for five seconds nothing happens
[Re-Titled by Moderator]
iPhone XR, iOS 15
Hi jameson133,
We suggest resetting your Beats using the steps below. This may help to get rid of the error message you're seeing.
1.) Place both earbuds in the charging case. Leave the case open.
2.) Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.
3.) Release the system button.
The LED indicator light will continue to flash white, which means that you can pair your Beats Studio Buds with your iPhone, Mac, Android device, or other device again.
Reset your Beats Studio Buds - Apple Support
If that doesn't help, you'll want to contact Apple Support. They'll be best suited to assist further.
Have a great day!
Hi jameson133,
We suggest resetting your Beats using the steps below. This may help to get rid of the error message you're seeing.
1.) Place both earbuds in the charging case. Leave the case open.
2.) Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.
3.) Release the system button.
The LED indicator light will continue to flash white, which means that you can pair your Beats Studio Buds with your iPhone, Mac, Android device, or other device again.
Reset your Beats Studio Buds - Apple Support
If that doesn't help, you'll want to contact Apple Support. They'll be best suited to assist further.
Have a great day!
My Beats Studio Buds say not your Beats when I try to connect
