“The Hide My Email address you’re sending from is no longer available. It may have been deleted or deactivated.”
I get this message (alert box) when I try to respond to an email I received on this hose me email address. Using Apple Mail app.
yes - I checked, and the email address is still active in iCloud settings.
iOS 15.6.1 / iPhone 11 Pro Max.
Thanks in advance
Ajay
iPhone 11 Pro Max
golfer_dad Said:
"Send mail failing using hide my email: 'The Hide My Email address you’re sending from is no longer available. It may have been deleted or deactivated.' I get this message (alert box) when I try to respond to an email I received on this hose me email address. Using Apple Mail app.[...]"
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Reactivate this eMail Address:
Go here: Stop Using, Reactivate, or Delete a Hide My Email address on iCloud.com - Apple Support
golfer_dad Said:
"Send mail failing using hide my email: 'The Hide My Email address you’re sending from is no longer available. It may have been deleted or deactivated.' I get this message (alert box) when I try to respond to an email I received on this hose me email address. Using Apple Mail app.[...]"
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Reactivate this eMail Address:
Go here: Stop Using, Reactivate, or Delete a Hide My Email address on iCloud.com - Apple Support
golfer_dad Said:
"Send mail failing using hide my email: Settings -> iCloud -> Hide my email says the email id is still active. any other thoughts / suggestions?”
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Provide a Screenshot:
Please provide a screenshot of this message, and any other screen parts that need to be seen. That would most certainly help. Please leave out personal info(i.e. names) by covering it with rectangles, through use of the Photos app. Go here: Take a Screenshot on your iPhone - Apple Support
I had the same issue. Previously, it only happened on my Mac, and today both my Mac and iPhone refused to send a reply with one of my Hide My Email addresses.
What solved it for me was to deactivate the address and reactivate it. Seconds after doing so, the mail got sent without the slightest issue.
Deactivating and reactivating of a Hide My Email address can be done in your iCloud settings on iPhone, Mac or browsing to the iCloud.com web page. 👍🏻
I have not tried this approach, but it seems like upgrading phone to iOS 16.0 solved the issue for me.
Settings -> iCloud -> Hide my email
says the email id is still active.
any other thoughts / suggestions?
Thanks
Send mail failing using hide my email
