Handwritten note disappears from iPad Notes app, typed text remains… Why!?

Happens on new and existing notes. The note itself is not deleted, but the handwriting vanishes, nowhere to be found!


  1. Open new or existing note in Notes on iPad
  2. Open Notes later on iPad or Mac
  3. Wait for the notes to sync


Expected behavior: the new note appears on Mac and remains on iPad.

Actual behavior: the note disappears from iPad and does not appear on Mac.


I checked synch settings, iCloud for Notes is enabled on both devices.

Turned off “shake to undo,” checked "Recently Deleted," my note is not there.


Anyone else seeing this?


Thanks!

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Sep 11, 2022 03:37 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2022 01:40 PM

Hey there BroncoPurvis,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


Let's make sure your devices are up-to-date. If they are updated, let's restart your devices. Restarting your devices and making sure they are updated can resolve many unexpected issues. 


Restart your iPad: Restart your iPad - Apple Support

Restart your Mac: Shut down or restart your Mac - Apple Support

Update your iPad: Update your iPhone or iPad - Apple Support

Update your Mac: Update macOS on Mac - Apple Support


Keep us posted.


Have a great day!






Similar questions

1 reply
Question marked as Top-ranking reply

Sep 13, 2022 01:40 PM in response to BroncoPurvis

Hey there BroncoPurvis,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


Let's make sure your devices are up-to-date. If they are updated, let's restart your devices. Restarting your devices and making sure they are updated can resolve many unexpected issues. 


Restart your iPad: Restart your iPad - Apple Support

Restart your Mac: Shut down or restart your Mac - Apple Support

Update your iPad: Update your iPhone or iPad - Apple Support

Update your Mac: Update macOS on Mac - Apple Support


Keep us posted.


Have a great day!






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Handwritten note disappears from iPad Notes app, typed text remains… Why!?

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