Unknown purchase
I got charged 124.99 on 5 September and another one today for something I don’t know. No invoice and it doesn’t reflect under purchase history. I need to stop this transaction and get a refund. Anyone with the same experience? :(
Question marked as
For sure check again, see the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
1.
If the invoice is from Apple, for sure check again, see -> If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
- If you've checked reportaproblem.apple.com and your emailed invoices, and you're still not sure why you've been charged, contact Apple Support.
2.
No invoice and it doesn’t reflect under purchase history.
❗️Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
If the invoice is not from Apple, wWas the money deducted by a stranger?
Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.
Depending on your bank, they can collect the amount back within 30 days.
Ask you bank to block your card and ask a new card.
Also report to the police.
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