I have tried all the suggestions to get the iPad to turn on and nothing works. Any other suggestions

I cannot get the iPad to turn on. I have tried all the steps on the Apple website an nothing works. Any suggestions would be helpful


iPad Air 3 Wi-Fi

Posted on Sep 9, 2022 05:57 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2022 10:34 AM

It is unclear what you may, or may not, have tried…


Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour - or ideally overnight. Then, while still connected to external power, attempt a forced-restart:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.


If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Top-ranking reply

Sep 10, 2022 10:34 AM in response to Kim_Shorty

It is unclear what you may, or may not, have tried…


Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour - or ideally overnight. Then, while still connected to external power, attempt a forced-restart:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.


If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

Sep 9, 2022 07:10 PM in response to Kim_Shorty

Kim_Shorty Said:

"I cannot get the iPad to turn on. I have tried all the steps on the Apple website an nothing works. Any suggestions would be helpful"

-------


Troubleshoot the iPad’s Power:

Rather than getting this serviced right away, save a few by troubleshooting the iPad’s power:


A. Back Screen:

Try the tips at these Apple Support links:





B. iPad Power:

Try the tips at these Apple Support links:



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have tried all the suggestions to get the iPad to turn on and nothing works. Any other suggestions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.