Air Pods pro bought can’t find receipt

My air pod pro charging case is not charging my Air pods , I bought them 4/8/2021 are they still under warranty?

Posted on Sep 7, 2022 12:21 AM

Reply
1 reply

Sep 7, 2022 11:33 PM in response to dougie259

dougie259 Said:

Q1. "Air Pods pro bought can’t find receipt:"

A1. Getting the Receipt:

Contact Apple Support: To get a sales slip (receipt), contact Apple Support, requesting that one be eMailed to you.

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.


Q2. "My air pod pro charging case is not charging my Air pods , I bought them 4/8/2021 are they still under warranty?"

A2. Verifying AirPods Warranty Coverage:

  1. Get the Serial Number: Find the Serial Number of your AirPods - Apple Support
  2. Enter the Serial Number here: https://checkcoverage.apple.com/.
  3. View the Results: If it is shown as covered, then yes they are covered.



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Air Pods pro bought can’t find receipt

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