Troubleshooting Installation of macOS Monterey

I have an iMac retina 5K, 27-inch, Late 2015, so I should be able to download macOS Monterey. But each time I try to install it fails and brings me back to the initial set-up window. Any ideas?

Thanks! Laura



iMac, OS X 10.11

Posted on Sep 6, 2022 10:24 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Sep 7, 2022 7:49 AM

Berkeley TCM wrote:

I have an iMac retina 5K, 27-inch, Late 2015, so I should be able to download macOS Monterey. But each time I try to install it fails and brings me back to the initial set-up window. Any ideas?
Thanks! Laura




try again from a safeboot— How to use safe mode on your Mac - Apple Support


2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Sep 7, 2022 7:49 AM in response to Berkeley TCM

Berkeley TCM wrote:

I have an iMac retina 5K, 27-inch, Late 2015, so I should be able to download macOS Monterey. But each time I try to install it fails and brings me back to the initial set-up window. Any ideas?
Thanks! Laura




try again from a safeboot— How to use safe mode on your Mac - Apple Support


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Troubleshooting Installation of macOS Monterey

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.