How can I fix this issue

My Face ID to unlock my phone is not working

iPhone 11 Pro, iOS 15

Posted on Sep 5, 2022 10:58 AM

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Question marked as Top-ranking reply

Posted on Sep 5, 2022 11:00 AM

Update it from a computer or the Software Update function in Settings, or contact Apple Support.


(224157)

2 replies

Sep 5, 2022 11:00 AM in response to Jserna1

What was the result when you followed the guidance in the Related Article above your name on this page, that you were reading just before you posted here? If the Related Article doesn't answer your question please post back with more details about the issue and another user in this user-to-user forum will try to help.


Note that if the troubleshooting steps in the article do not resolve the problem you need to contact Apple support about a hardware repair.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I fix this issue

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