Cant’t open links on messenger.

Hello,

I can’t open links on messenger, iphone 13pro, soft 15.6.1.

already deleted messenger and downloaded Newest one and still doesnt’t work.

thank you for the solution

iPhone 13 Pro

Posted on Sep 5, 2022 07:52 AM

Reply
9 replies

Sep 6, 2022 01:17 PM in response to wilkowy

Hey there wilkowy,


To clarify, are you referring to the native Apple Messages app or a third party installed application?


If you haven't already, try working through the steps to help with app issues here:


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
 
If you found the app on the App Store, contact the app developer. If the app is made by Apple or came with your iPhone or iPad, contact Apple Support for your iPhone or for your iPad.


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Take care!

Sep 7, 2022 11:21 AM in response to wilkowy

Hello wilkowy,


If you followed all of the suggested steps above and the issue is happening with the Facebook Messenger app, then contacting the app developer would be your next step: How to contact an app developer - Apple Support


In case the issue is happening with the Apple Messages app, does this occur with all links shared or just specific links? Is the link supposed to open Safari or another app?


The more we understand about what's going on, the better we can assist.


Cheers.

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Cant’t open links on messenger.

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