Face recognition fault / phone hacked by a friend

It appears to be that my iphone XS can be unlocked by one of my friends using his face identification. How is that possible? I mean isnt it a risk that someone can unlock my phone using his face recognition? It can lead to a private data leakage. . How can i resolve this? Need to contact apple. Any leads please?

Posted on Sep 5, 2022 2:12 AM

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Posted on Sep 5, 2022 2:50 AM

Reset and change your Face ID (and your passcode) when you are alone (not when your friend is looking at your screen). Then test it again.

See point #8 in this support article:--> If Face ID isn’t working on your iPhone or iPad Pro

Regards

Giulio


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Question marked as ⚠️ Top-ranking reply

Sep 5, 2022 2:50 AM in response to mevan_k

Reset and change your Face ID (and your passcode) when you are alone (not when your friend is looking at your screen). Then test it again.

See point #8 in this support article:--> If Face ID isn’t working on your iPhone or iPad Pro

Regards

Giulio


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Face recognition fault / phone hacked by a friend

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