Screentime inaccurate and settings default

I have screentime limits in place for my 13yo. I strongly believe restricting the time they spend on devices is important in supporting their mental wellbeing but am becoming increasingly frustrated with the glitches / anomalies of screentime - and think Apple should be able to do better to make this feature reliable.


Limits in place include downtime , and time limits on Snapchat TikTok etc.

The other day, it seemed something was fried with Snapchat limit and it was openly available - with no restrictions - despite time limit and downtime set to be blocking it. I restarted both devices, checked we were both on same IOS and turned screentime off and on, to no avail. I gave up and it resolved itself the next day.

In addition - I find it incredibly silly that by default when you turn limits or downtime off , and then back on - despite the system managing to remember all the time / app settings previously in place - the toggle for “ block at end of limit / downtime” is the one setting that in infuriatingly defaults to off- another thing the watchful parent has to manually oversee.


In addition , with activity reporting- for apps impacted by a limit to include time ticking over even if the app is not active as a limit has kicked in - this makes a mockery of the data - ie if Snapchat has 30 mins limit but can show usage of 3 hours plus - I have no way to know if a screentime hack is the cause and my daughter getting extra active minutes or if it’s just left running idle ( easy to do). Surely Apple can do better to show reported active minutes in apps - not just “open”, so parents can see accurate , relevant usage data.


Finally - with screentime through family sharing - it seems quite strange to me that screentime for my child can be turned off - removing ALL limits and downtime - by using my phone passcode , rather than the Screentime password like all other screentime related settings - why is this?? There are occasions my child needs my normal passcode - ( help with maps/ driving etc) - when I realised this one area of screentime settings is controlled by me phones passcode ( not screentime passcode - that I keep very much private ) I was completely at loss - why would that be?? )


Any tips / settings adjustments for avoiding the above issues be gratefully received .



iPhone XR, iOS 15

Posted on Sep 3, 2022 02:55 PM

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Sep 5, 2022 08:18 AM in response to bg248

Hey there bg248,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


For the feedback you provided, we recommend using this link to provide Apple with your feedback:


Product Feedback - Apple


Since the issue with the Snapchat limit is resolved, it would be difficult to determine the root cause of that issue; however, we do recommend keeping your devices up-to-date as this can resolve unexpected issues:


Update your iPhone, iPad, or iPod touch - Apple Support


If you continue experiencing issues, feel free to reach out to Apple directly to investigate by using this link:


Apple Support


Have a great day!




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Screentime inaccurate and settings default

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