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Why is my sim card locked

Why is my sim card locked,,,paid my phone and service I don't understand why I cant use my own phone?

Posted on Sep 3, 2022 2:07 AM

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2 replies

Sep 3, 2022 2:49 AM in response to kerih80

Hello kerih80,


Apple cannot "lock" a SIM card. This would be something carrier-related or an option chosen by a user.


Did you happen to enable something called a SIM PIN? This is a PIN that is required every time you restart your phone in order to activate the cellular data. It's a security feature and not something that is automatically enabled.


You can have the carrier help you remove a lock on a SIM card.

Follow the steps outlined in this Apple Support Article:


Use a SIM PIN for your iPhone or iPad - Apple Support > Read the section: "If you forgot or don't know your SIM PIN"


Why is my sim card locked

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