Hacked MacBook Pro 16

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Level 1

5 points

Hacked MacBook Pro 16

Hey guys! I just bought a used MacBook today (52 battery cycles). As I was using it I got a system preferences banner notification saying SPRINGER NATURE LIMITED wants admin rights. I opened the banner to check what's going on and I saw that some preferences started showing up. One of them said that the admin has full control over files and the device in general. I called Apple Support and they helped me delete my disks and reinstall Monterey, but now as I booted it again I have this message. Do you think there is something I can do, besides reach out to a hacker lol?

MacBook Pro 16″, macOS 12.5

Posted on Sep 2, 2022 1:02 PM

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Answer 1

Barney-15E

Level 10

121,460 points

Sep 2, 2022 3:59 PM in response to IvoCornishJ

It is entirely possible that Springer Nature Limited disposed of that laptop without properly removing it from their Mobile Device Management account, but as KiltedTim noted, chances are high it was stolen.

There is also the possibility that the company IT fat-fingered the wrong serial number into the registration.

There is nothing to erase on the Mac as its serial number is what is used to identify it as belonging to that company.

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Answer 2

KiltedTim

Level 10

221,580 points

Sep 2, 2022 1:09 PM in response to IvoCornishJ

It is not “hacked”.

Chances are you purchased a stolen Mac.

That machine is the property of a company named “Springer Nature Limited” who has it under management.

Return it and get your money back if you can.

If you can’t, contact the company than owns it or turn it over to the police.

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Hacked MacBook Pro 16

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