AirPod pros not connecting

My airpod pro are suddenly not connecting to either of my phones. I’ve selected “forget this device” and tried to reconnect but phone doesn’t recognize. I’ve tried to reset AirPods but status light never comes on. They are fully charged. How do I reset and reconnect them?

iPhone XR, iOS 15

Posted on Sep 1, 2022 08:13 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2022 08:28 PM

Kms019 Said:

"AirPod pros not connecting: My airpod pro are suddenly not connecting to either of my phones. I’ve selected 'forget this device' and tried to reconnect but phone doesn’t recognize. I’ve tried to reset AirPods but status light never comes on. They are fully charged. How do I reset and reconnect them?"

-------


Troubleshooting AirPods Connectivity:


Start by wiggling it in your ear. No success? Charge these to 100%. If still not success, refer to the following...


Troubleshooting AirPod Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 1, 2022 08:28 PM in response to Kms019

Kms019 Said:

"AirPod pros not connecting: My airpod pro are suddenly not connecting to either of my phones. I’ve selected 'forget this device' and tried to reconnect but phone doesn’t recognize. I’ve tried to reset AirPods but status light never comes on. They are fully charged. How do I reset and reconnect them?"

-------


Troubleshooting AirPods Connectivity:


Start by wiggling it in your ear. No success? Charge these to 100%. If still not success, refer to the following...


Troubleshooting AirPod Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPod pros not connecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.