Scan function in email

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Level 1

4 points

Scan function in email

I am no longer able to attach a scanned document to email. Once I’m in an email, I select “scan document”. The document scans and I hit “save”, but then when it returns to the email, the email is blank. It used to work but stopped a few weeks ago. I’m using an iPhone 12, iOS 15.6.1. I don’t know if it stopped working after a system update.

iPhone 12

Posted on Sep 1, 2022 10:45 AM

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Answer 1

dawngreg08

Community Specialist

Sep 3, 2022 4:13 PM in response to meridith116

Hello meridith116,

Welcome to Apple Support Communities!

If we understand your post correctly, you're no longer able to attach scanned document to emails on your phone. We'd like to help!

Scan a document

Open Notes and select a note or create a new one.
Tap the Camera button , then tap Scan Documents .
Place your document in view of the camera.
If your device is in Auto mode, your document will automatically scan. If you need to manually capture a scan, tap the Shutter button or one of the Volume buttons. Then drag the corners to adjust the scan to fit the page, then tap Keep Scan.
Tap Save or add additional scans to the document.

Learn how to use the Continuity Camera to scan notes from your iPhone or iPad to your Mac.

More information can be found here: How to scan documents on your iPhone, iPad, or iPod touch

Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

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Scan function in email

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