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Can't find the files app

My device doesn't have the files app and can't download it from the AppStore. What do I do in this case?

iPad Air 2 Wi-Fi

Posted on Aug 31, 2022 9:54 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2022 11:48 AM

The Files app is a built in app in iPads running iOS 11 or later. While it can be deleted, it can also be reinstalled from the App Store.

Why exactly can't you download it from the App Store?

Link-> https://apps.apple.com/us/app/files/id1232058109


What happens when you open that link?


If it has an "Open" button, it means its already installed on your iPad. It may be removed from your home screens, or placed inside a folder. You can use the App Library to try to find it: link-> Find your apps in App Library on iPad - Apple Support


If it has a cloud icon, then you can tap on it to download and install it. Link-> Redownload apps and games from Apple - Apple Support





2 replies
Question marked as Top-ranking reply

Aug 31, 2022 11:48 AM in response to tthhhot2

The Files app is a built in app in iPads running iOS 11 or later. While it can be deleted, it can also be reinstalled from the App Store.

Why exactly can't you download it from the App Store?

Link-> https://apps.apple.com/us/app/files/id1232058109


What happens when you open that link?


If it has an "Open" button, it means its already installed on your iPad. It may be removed from your home screens, or placed inside a folder. You can use the App Library to try to find it: link-> Find your apps in App Library on iPad - Apple Support


If it has a cloud icon, then you can tap on it to download and install it. Link-> Redownload apps and games from Apple - Apple Support





Can't find the files app

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