Text messages

Why can’t my phone receive text messages from android users? I am able to send messages but can’t receive them, and when there an Android in a group chat, I don’t receive most of the messages in the group chat.

iPhone 13 mini, iOS 15

Posted on Aug 31, 2022 05:10 AM

Reply
1 reply

Sep 1, 2022 10:11 AM in response to adrija224

Hello adrija224,


Thanks for posting in the Apple Support Communities.


Have you confirmed that you have SMS messaging enabled through your carrier to see if there may be any blocks preventing this?


In addition to checking with your carrier for any plan related concerns, work through the steps of the following resource: If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support


Try these steps first

1. Restart your device:

iPhone

iPad

iPod touch

2. Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.

3. Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.

4. If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.

5. Make sure that your device has enough space to receive images and videos.

6. Make sure that you entered the correct phone number or email address for the contact.


We hope that's able to help with clearing this up.


Have a great day!

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Text messages

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