Apple TV Subscription Issue

Question

Apple TV Subscription Issue

Hi Team,

I had purchased a new iPhone in Feb which came with 3 months subscription of Apple however same is not coming now when I got new iPhone yesterday. Would you mind checking and advise me?

Thanks!

iPhone 13, iOS 15

Posted on Aug 30, 2022 6:27 PM

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Answer 1

Niel

Community+ 2025

Level 10

740,483 points

Aug 30, 2022 7:29 PM in response to Prakash_Bhardwaj

If you're referring to the first iPhone, that offer has expired.

If you're referring to the second iPhone and have used the first offer, you're not eligible for the second.

If you're referring to the second iPhone and haven't used the first offer, contact the iTunes Store staff.

(223859)

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Answer 2

Aug 30, 2022 8:02 PM in response to Niel

Thanks for your response.

I did used the offer on the 1st device. Are you saying that the same offer doesn't come with every new device?

Thanks!

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Answer 3

Niel

Community+ 2025

Level 10

740,483 points

Aug 30, 2022 8:05 PM in response to Prakash_Bhardwaj

There's only one offer per Apple ID or Family Sharing group.

(223862)

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Apple TV Subscription Issue

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