One Beats Studio Bud is not working

Left earbud does not work. Only when pushed in a specific way and then after a few seconds the left earbud stops working again. (Beats Studio Buds)

Tried using my Beats Flex and the audio was perfectly fine on both sides, so I don't think it's my ear that's the problem.


[Re-Titled by Moderator]

Posted on Aug 30, 2022 05:57 PM

Reply
3 replies

Aug 30, 2022 09:53 PM in response to Tjeff148

Tjeff148 Said:

"One earbud not working: Left earbud does not work. Only when pushed in a specific way and then after a few seconds the left earbud stops working again. (Beats Studio Buds) Tried using my Beats Flex and the audio was perfectly fine on both sides, so I don't think it's my ear that's the problem."

-------


Getting a Tight AirPods Fit:

A. Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support


B. Get and Use the Correct AirPod Pro Eat Tips:

  1. Go Here: Choose your AirPods Pro Ear Tips and Use the Ear Tip Fit Test - Apple Support
  2. As it reads: "Try inserting the AirPods with the medium-sized ear tips in your ears so that the AirPods are seated comfortably and securely. If you can’t get a good seal, try adjusting the AirPod or switch to a larger ear tip. If the ear tip feels too large in your ear or is uncomfortable, try a smaller ear tip."

Sep 1, 2022 08:07 PM in response to Tjeff148


Tjeff148 Said:

"One earbud not working: Did nothing. Plus I don’t think Beats Studio Buds have the Ear Tip Fit Test."

-------


Troubleshooting Beats Pairing:


A. Unpair These:

Seems you need to unpair these from your phone. but, no longer have this phone, contact Beats, and find out how you can reset this. 


B. Beats Contact Us Info:

Contact the manufacturer, and request assistance with finding a solution. Ask them for some tip on troubleshooting this, and ask if you can get a swapout. They make the product. So, they'd know an upfront answer.

Go Here: Product Help - BEATS SUPPORT - Beats

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

One Beats Studio Bud is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.