User profile for user: Vsidou
Vsidou Author
User level: Level 1
4 points

Frozen iphone

My iphone13 is frozen. I cannot turn it off or restart it. None of the apps will open. Help!


iPhone 13 Pro, iOS 15

Posted on Aug 30, 2022 5:12 PM

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User profile for user: Lawrence Finch
Lawrence Finch
Community+ 2025
User level: Level 10
225,538 points

Posted on Aug 30, 2022 5:13 PM

  • Press and quickly release VOLUME UP

   THEN

  • Press and quickly release VOLUME DOWN

   THEN

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


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User profile for user: Lawrence Finch
Lawrence Finch
Community+ 2025
User level: Level 10
225,538 points

Aug 30, 2022 5:13 PM in response to Vsidou

  • Press and quickly release VOLUME UP

   THEN

  • Press and quickly release VOLUME DOWN

   THEN

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


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Frozen iphone

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