Macbook

Is turning off find my mac necessary if I erase the hard drive before sending in for repair?


MacBook Pro 13″, macOS 10.15

Posted on Aug 30, 2022 05:06 PM

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Question marked as Top-ranking reply

Posted on Aug 30, 2022 06:03 PM

On the genius reservation confirmation web page, there is this message,

" To service your Mac, Find My Mac will need to be temporarily turned off."


That should be good idea to help them access the Mac.

Some apparently Erase; some do not erase before service.


The inability to 'turn off' Find My Mac will not prevent Apple's ability to fix your Mac.

• Turn off Find My on your devices and items - Apple Support


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Question marked as Top-ranking reply

Aug 30, 2022 06:03 PM in response to usrfrindly

On the genius reservation confirmation web page, there is this message,

" To service your Mac, Find My Mac will need to be temporarily turned off."


That should be good idea to help them access the Mac.

Some apparently Erase; some do not erase before service.


The inability to 'turn off' Find My Mac will not prevent Apple's ability to fix your Mac.

• Turn off Find My on your devices and items - Apple Support


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