Tuckertkim Author

Level 1

4 points

My screen is frozen and won’t turn off

My screen is frozen and I can’t clear it or power off

iPhone 11, iOS 15

Posted on Aug 27, 2022 8:59 PM

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1 reply

Level 10

201,779 points

Aug 27, 2022 9:03 PM in response to Tuckertkim

Tuckertkim Said:

"My screen is frozen and I can’t clear it or power off"

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Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support

Try the Tips at these Apple Support Links:

If your iPhone is Stuck on the Apple Logo - Apple Support

If the Screen isn’t Working on your iPhone or iPad - Apple Support

If your iPhone Won't Turn On or is Frozen - Apple Support

If you Need More Help - iPhone - Apple Support

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My screen is frozen and won’t turn off

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