Trying to Download Monterey OS. Software Update dialog box never gets past "Finding Update"

Greetings:


I have been trying to download Monetary OS for several days with no luck. I have tried both through the Software Update icon in System Preferences and through the App Store. Both times the dialog box never gets past "Finding Update" with the bar moving back and forth. I am currently running Big Sur 11.6.6 on my 17inch MacBook pro from 2017. I have over 178 gig left of 1T of space. I have shut down and rebooted several times, checked my wifi, and tried accessing the update from different locations. Nothing has worked. Any ideas? Thanks!


Posted on Aug 27, 2022 11:58 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Aug 27, 2022 3:01 PM

Carli70 wrote:

Greetings:

I have been trying to download Monetary OS for several days with no luck. I have tried both through the Software Update icon in System Preferences and through the App Store.

Both times the dialog box never gets past "Finding Update" with the bar moving back and forth. I am currently running Big Sur 11.6.6 on my 17inch MacBook pro from 2017.

I have over 178 gig left of 1T of space. I have shut down and rebooted several times, checked my wifi, and tried accessing the update from different locations. Nothing has worked. Any ideas? Thanks!


? 17inch MBP...


the last 17" was a late 2011 which is not eligible





see tech specs for —How to upgrade to macOS Monterey

How to upgrade to macOS Monterey - Apple Support


iMac late 2015 and later

iMac Pro 2017 and later

MacBook Air early 2015 and later

MacBook Pro early 2015 and later

Mac Pro late 2013 and later

Mac mini late 2014 and later

MacBook early 2016 and later


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Question marked as ⚠️ Top-ranking reply

Aug 27, 2022 3:01 PM in response to Carli70

Carli70 wrote:

Greetings:

I have been trying to download Monetary OS for several days with no luck. I have tried both through the Software Update icon in System Preferences and through the App Store.

Both times the dialog box never gets past "Finding Update" with the bar moving back and forth. I am currently running Big Sur 11.6.6 on my 17inch MacBook pro from 2017.

I have over 178 gig left of 1T of space. I have shut down and rebooted several times, checked my wifi, and tried accessing the update from different locations. Nothing has worked. Any ideas? Thanks!


? 17inch MBP...


the last 17" was a late 2011 which is not eligible





see tech specs for —How to upgrade to macOS Monterey

How to upgrade to macOS Monterey - Apple Support


iMac late 2015 and later

iMac Pro 2017 and later

MacBook Air early 2015 and later

MacBook Pro early 2015 and later

Mac Pro late 2013 and later

Mac mini late 2014 and later

MacBook early 2016 and later


Reply

Aug 27, 2022 3:06 PM in response to Carli70

Carli70 wrote:

Sorry. 15 inch.


< 15" MBP 2017 Intel >



You can download directly from Apple CDN:


https://swcdn.apple.com/content/downloads/18/44/012-51693-A_2W745BUZP7/xtd63whw506llesta7af6cjvcxlyj8mxvf/InstallAssistant.pkg



Full macOS 12.5.1 download  ~12.1 GB. Installing this package will add the full “Install macOS Monterey.app” to your applications folder. You launch it from there like any other application .

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Trying to Download Monterey OS. Software Update dialog box never gets past "Finding Update"

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