Can I exchange AirPods if they don’t work?

Hello,

Start here:

AirPods Support

If no help, see this:

AirPods Service and Repair

Good luck.

Glendaabdu Said:

"Can I exchange AirPods if they don’t work?: Do I exchange AirPods if they don’t work"

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Exchanging AirPods:

You might be able to return these (rather than exchange them). You have 14 days to return these. So, if it has been that or less, as of your post, then return these.