iPad Magic Keyboard zoom problem (and YES, the Accessibility > Zoom feature is OFF) - this is a bug, not a feature)

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iPad Magic Keyboard zoom problem (and YES, the Accessibility > Zoom feature is OFF) - this is a bug, not a feature)

Anyone find a resolution to this yet?

And before ANYONE directs me to Settings > Accessibility > Zoom to turn that feature off, YES, it’s off, and it has nothing to do with the accessibility feature.

The problem is random and happens when touching the trackpad to switch between apps or open an app and sometimes if the fingers are rested or sliding, the screen zooms about 10 percent or so, maybe a little more. There is no way to make it go away unless I open a second app side by side view, then switch that other app to Sidebar then make it go away, or return the main app that zoomed to full screen. That resolves the issue.

Too many people who respond to this don’t read the line above that this has nothing to do with the Accessibility > Zoom feature - that feature is turned off. And yes, restarts were attempted and there are no zoom features turned on. This is a bug, and I’m simply wondering if anyone found a smoother way to make the opnn, unintentionally zoomed app window to resolve back to normal.

Please do not reply asking if Settings > Accessibility > Zoom is turned off. For the last time: It is OFF.

Responses only from those who experience this exact issue, please.

Thanks,

Joe

Posted on Aug 26, 2022 05:37 AM

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Answer 1

Dorain1

Community Specialist

Aug 27, 2022 10:13 AM in response to JoeHuts

Hi Joe,

Thanks for sharing the information of the things you have tried for the Magic Keyboard. A couple of things we didn't see mentioned we'd like to share with you and see if it helps with the trackpad. If this is a bug, you'll want to make sure your iPad has the current iPadOS 15.6.1 installed. Also, have you taken a look at the settings for the trackpad itself to see if there is anything you can change about how it responds? Have you reported this to Apple using their feedback link?

Changing the trackpad settings may help with with you are experiencing. If not, reach out to Apple Support by going to Get Support.

Take care!

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Answer 2

JoeHuts Author

Level 1

12 points

Aug 27, 2022 01:59 PM in response to Dorain1

Here we go again, please reread the message. I’m running the latest operating system I know all of this I’ve written books about this I work at Apple. It’s a very strange behavior I reported a bug to Apple. I’m just wondering if anyone else can explain how they can rectify it quickly without going through all the steps I do each time it happens. It’s sporadic. I know what I’m doing I’ve used Apple products since 1984 I’ve spent my life writing about them analyzing them and working with them. I assure you, this is a quirk. If you can relate to the problem and have something to offer a great but if you’ve never experienced it and there’s no value here. Thanks for trying all the same.

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iPad Magic Keyboard zoom problem (and YES, the Accessibility > Zoom feature is OFF) - this is a bug, not a feature)

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