wallet help adding apple account

Hey there, hankthetank5!

Thanks so much for using Apple Support Communities.

We want to help you get the Wallet app up and running for you. Based on the description of your issue, we think that the best course of action is going to be reaching out to Apple directly. This way, they can take a closer look at this issue and help in the best way possible.

You can reach out here: Apple Support

Cheers.

What that is talking about is adding a card to Wallet that you may have added to Apple ID but did not add to Wallet app yet. It is not wanting you to add your Apple ID balance to Wallet app.