On my iPhone, under FIND MY, I have two people. On one person, everything is fine.
But next to the other persons name?
There is a spinning throbber that never stops and also, under their name is states
“ No location found”
What does this mean?
I spoke to her and she told me she can see where I’m at ( at home) but my FIND MY on my phone doesn’t indicate this fact.
It just shows that throbber continuously.
Any help would be appreciated. Thank you.
Hello Sarakali3,
Thanks for reaching out to Apple Support Communities. We see you have some questions about using Find My on your device, and we'd like to help. The following link may be able to help explain more about this feature: iCloud - Find My - Apple
You may also find help here: Use the Find My app to locate a missing device or item - Apple Support
Also, make sure your device is updated, with help here: Update your iPhone, iPad, or iPod touch - Apple Support
Regards.
Hello Sarakali3,
Thanks for reaching out to Apple Support Communities. We see you have some questions about using Find My on your device, and we'd like to help. The following link may be able to help explain more about this feature: iCloud - Find My - Apple
You may also find help here: Use the Find My app to locate a missing device or item - Apple Support
Also, make sure your device is updated, with help here: Update your iPhone, iPad, or iPod touch - Apple Support
Regards.
Jmanna13. Thanks for your help but the problem is that throbber! I couldn’t find the answer to what I’m referring to above. My iPhone has the latest iOS. 15.6.
Do you have any other suggestions? Sure appreciate your help. Thank you !
Thank you, Sean_ B1
I will have to drive down to the closest Apple store to me, which is 164 miles roundtrip and show them my phone. I have no other choice. 😩
Thanks to all of you who tried to help!
Have a great weekend!
Sarakali3,
We recommend that you reach to an Apple Support Advisor first.
An Apple Support Advisor is in a better position o take a closer look into the issue.
We recommend that you reach out to us here: Get Support
Take care!
Hello Sarakali3,
Thank you for getting back to us. The best thing to do in this situation is to get in touch with Apple directly at: Apple Support
Cheers!
Throbber on “ Find My”
