User profile for user: JaydenMelendez
JaydenMelendez Author
User level: Level 1
4 points

Hello my phone is not functioning properly at the moment

My phone keep shutting down and showing the apple logo without turning on. How can I fix this?


iPhone 11, iOS 14

Posted on Aug 22, 2022 3:19 PM

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User profile for user: LD150
LD150
User level: Level 10
94,725 points

Posted on Aug 22, 2022 3:31 PM

Settings, Battery, Battery health - is it more than 80%? If not you need. new battery.

If the battery is healthy you probably need the phone looked at by Apple.


Give these steps a try

If your iOS or iPadOS device unexpectedly restarts or displays the Apple logo or a spinning gear icon – Apple Support (UK)


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User profile for user: LD150
LD150
User level: Level 10
94,725 points

Aug 22, 2022 3:31 PM in response to JaydenMelendez

Settings, Battery, Battery health - is it more than 80%? If not you need. new battery.

If the battery is healthy you probably need the phone looked at by Apple.


Give these steps a try

If your iOS or iPadOS device unexpectedly restarts or displays the Apple logo or a spinning gear icon – Apple Support (UK)


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Hello my phone is not functioning properly at the moment

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