Apple watch series 7 keeps resetting itself

I bought a series 7 watch less than 2 weeks ago. It's worked fine until 2 days ago. I put it on the charger at night, and when I remove it in the morning, it's reset itself and I have to set it up as new watch and restore from backup. Yesterday it was easy enough, but this morning it didn't want to pair and took over an hour to get it back. I recently installed the latest security update on phone (12 pro max) and I wonder if this has anything to do with it? The OS on the watch is up to date as well. Any suggestions? I really don't want to have to play groundhog day and set up a "new" watch every day.

Apple Watch Series 7, watchOS 8

Posted on Aug 21, 2022 12:52 PM

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Aug 22, 2022 01:46 PM in response to IslandgrrlRN

Hi IslandgrrlRN,


It's not expected for that to occur, as you've recently updated the iOS and watchOS software test a normal restart of both devices with the steps below found in the article here: Restart your Apple Watch - Apple Support


"Restart your Apple Watch

Learn how to restart your Apple Watch, even if it isn't responding.


Apple Watch showing where the side button is as well as the Power Off slider.

How to restart your Apple Watch

  1. Press and hold the side button until you see the Power Off slider.
  2. Drag the Power Off slider.
  3. After your watch turns off, press and hold the side button again until you see the Apple logo.


If your Apple Watch is charging, take it off the charger first. When your watch is charging, you can't restart it. "


To restart your iPhone the steps here will help: Restart your iPhone - Apple Support

You can also make sure the back of your Apple Watch and the magnetic charger are clean with the steps here: If your Apple Watch won't charge or it won't turn on - Apple Support


If the issue continues, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple Support


Best.





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Apple watch series 7 keeps resetting itself

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