Hello, your app charged me $29.99, please explain what the charge is.

Hello, your app charged me $29.99, please explain what the charge is.

Posted on Aug 21, 2022 07:26 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2022 07:28 AM

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see an Apple Services charge you don't recognize on your Apple Card

If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support

 

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period. Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 


3 replies
Question marked as Top-ranking reply

Aug 21, 2022 07:28 AM in response to Mariamibardavelidze

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see an Apple Services charge you don't recognize on your Apple Card

If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support

 

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period. Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hello, your app charged me $29.99, please explain what the charge is.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.