Cannot Access Documents In iCloud

Hi, I have been trying to upload a PDF from iCloud to a website on both my Mac and my iPad but altough I can see the file it is greyed out and I cannot select it.


On my Mac I can see and access the file in Finder but when I try to upload the same document to the website in Safar I have the same problem.


Many thanks in advance.

Posted on Aug 19, 2022 4:43 AM

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Aug 20, 2022 10:12 AM in response to cliffyboy

Hi cliffyboy,


Welcome to Apple Support Communities. We understand that you're having an issue with accessing a PDF file in iCloud Drive. We'd like to help.


Have you ever been able to access PDF files in iCloud? Does this happen with new files saved to the device? Are you able to resave the original PDF file again?


It's possible that this resource can help you: Access iCloud Drive files from your iPhone and other devices - Apple Support


If you continue to have problems with this, you may want to Contact Apple Support for additional help.


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Cannot Access Documents In iCloud

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