The screen of my iMac is black

i can tell it’s connected but all I see is black

iMac 21.5″, macOS 12.3

Posted on Aug 18, 2022 10:05 AM

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Posted on Aug 18, 2022 10:08 AM

That sounds like either the backlight has failed or the display itself has failed. Please try restarting in Safe Mode per the instructions in Safe Mode. If that fails, please take it to your local Apple Authorized Service Provider to have it serviced. Remember if the iMac is a 2015 or order it is vintage and an Apple Store will not work on it, however you may have an independent Apple Authorized Service Provider in your area that will.

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Question marked as Top-ranking reply

Aug 18, 2022 10:08 AM in response to Rameeee

That sounds like either the backlight has failed or the display itself has failed. Please try restarting in Safe Mode per the instructions in Safe Mode. If that fails, please take it to your local Apple Authorized Service Provider to have it serviced. Remember if the iMac is a 2015 or order it is vintage and an Apple Store will not work on it, however you may have an independent Apple Authorized Service Provider in your area that will.

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The screen of my iMac is black

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