I lost almost all of my contacts, and Siri removed phone numbers and addresses and placed unrelated phone numbers in my favorite phone records. I think since the last phone update. Any thoughts?

I lost almost all of my contacts, and Siri removed phone numbers and addresses and placed unrelated phone numbers in my favorite phone records. I think since the last phone update. Any thoughts?

Posted on Aug 14, 2022 07:30 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2022 07:39 PM

Champion742 Said:

"I lost almost all of my contacts, and Siri removed phone numbers and addresses and placed unrelated phone numbers in my favorite phone records. I think since the last phone update. Any thoughts?"

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Troubleshooting Lost Contacts:


I. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this post.
  4. Proceed from there as necessary


II. Some things to try...

A. Enable Contacts in iCloud Settings:

See If “Contacts” is somehow disabled.

  • If it is disabled, then enable it.
  • If it is enabled, then disable it and then re-enable it.


B. Retrieve Contacts from Other Devices:

Have a Mac?: Enable Contacts in iCloud on both your iPhone and Mac, and then search through using either device. Using a computer may be more user-friendly when searching through Contacts.


C. Also, Try the Following:

1 reply
Question marked as Top-ranking reply

Aug 14, 2022 07:39 PM in response to Champion742

Champion742 Said:

"I lost almost all of my contacts, and Siri removed phone numbers and addresses and placed unrelated phone numbers in my favorite phone records. I think since the last phone update. Any thoughts?"

-------


Troubleshooting Lost Contacts:


I. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this post.
  4. Proceed from there as necessary


II. Some things to try...

A. Enable Contacts in iCloud Settings:

See If “Contacts” is somehow disabled.

  • If it is disabled, then enable it.
  • If it is enabled, then disable it and then re-enable it.


B. Retrieve Contacts from Other Devices:

Have a Mac?: Enable Contacts in iCloud on both your iPhone and Mac, and then search through using either device. Using a computer may be more user-friendly when searching through Contacts.


C. Also, Try the Following:

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I lost almost all of my contacts, and Siri removed phone numbers and addresses and placed unrelated phone numbers in my favorite phone records. I think since the last phone update. Any thoughts?

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