You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Purple dot on iPhone 7 screen

So I dropped my iPhone 7 and now I have this purple dot on my screen that only shows up when there’s a dark screen I’ve tried to reset it and force reset but nothing seems to be working how do you fix this problem?

Posted on Aug 14, 2022 8:12 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2022 8:15 AM

You have physically damaged your phone, mostly likely the screen will need to be replaced.


Genius Bar Reservation and Apple Support Options - Apple


1 reply

Purple dot on iPhone 7 screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.