Purple dot on iPhone 7 screen

So I dropped my iPhone 7 and now I have this purple dot on my screen that only shows up when there’s a dark screen I’ve tried to reset it and force reset but nothing seems to be working how do you fix this problem?

Posted on Aug 14, 2022 08:12 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2022 08:15 AM

You have physically damaged your phone, mostly likely the screen will need to be replaced.


Genius Bar Reservation and Apple Support Options - Apple


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Purple dot on iPhone 7 screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.