Waiting ridiculously long for repair

I recently paid for my phone screen to be repaired and was told a box with shipping instructions would be sent within 2 days (it's been 6) there have been 0 updates on the website about the repair. Paying $524 for a bloody repair that won't even happen and I can't find any way to contact them or get my money back. 

iPhone 13 Pro

Posted on Aug 11, 2022 10:36 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2022 11:08 PM

you can try Apple Repair and Repair Status Check - Official Apple Support

and or

How to find your Case or Repair ID - Apple Support


you can try contacting apple Support ->  Get Support (apple.com)


and or give them feedback -> Product Feedback - Apple

1 reply
Sort By: 
Question marked as Top-ranking reply

Aug 11, 2022 11:08 PM in response to Oochya

you can try Apple Repair and Repair Status Check - Official Apple Support

and or

How to find your Case or Repair ID - Apple Support


you can try contacting apple Support ->  Get Support (apple.com)


and or give them feedback -> Product Feedback - Apple

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Waiting ridiculously long for repair

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.